Montalatte FAQ

(1) Make sure the milk frother is plugged into a working 120V electrical outlet.
(2) Make sure the power switch is turned on.
(3) Make sure you select the function and push the ON/OFF button.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.

It depends on each function is being selected and condition (how thick or how warm/cold) of the milk. It usually takes about 6 minutes.

Press any arrows buttons to switch the function. Select your desire function, to start  the frothing/heating, press once ON/OFF button.

Once the frothing/heating is completed, you will hear beep sound.

For optimal milk froth, use cold semi skimmed cow milk at refrigerated temperature (about 4-6 °C /39-43 °F). To guarantee hygiene conditions, use heat treated milk (pasteurized), refrigerated & freshly opened only.

Milk that has been frozen will not froth.

Non-fat or skimmed milk provides the largest foam bubbles and is the easiest to froth for beginners. Since there is no fat in the milk, the result is light and airy but the flavor is not as rich as other types of milk.

2% milk will also foam effortlessly as well as add a more creamy taste than non-fat milk.

Whole milk is more challenging to achieve perfect froth as the fat in the milk weighs down the foam, however, this produces the most decadent, rich-tasting cappuccino. Practice incorporating the right amount of steam into the milk to produce an authentic microfoam cappuccino.

To ensure hygienic conditions and proper maintenance of the milk frother, it is highly recommended to not use special enriched milks, powdered reconstituted milks nor flavoured milks.

Suitable for plant-based milks like oat, soy, almond and other non-dairy milks.
 

Good froth is using fresh, cold milk.
(1) Fresh milk gives the best foam. Do not leave milk on the counter after use as this can affect the freshness of the milk.
(2) Milk should be cold. Use milk that has been taken directly from the refrigerator and start frothing immediately. Always put the milk back into the refrigerator when done using.
(3) Types of milk which are ultra-pasteurized, the proteins in the milk are destroyed and do not support the milk bubbles in the foam. These types of milk may not easy to achieve a thick froth; these milk work better for lattes (warm milk)
(4) Always wash and clean your milk jug after use. 
(5) Never froth steamed milk.
(6) Never add fresh milk into milk that has already been heated.
(7) Make sure frothing disk kit is installed properly.
(8) Pay attention to the recommended MAX levels for milk frothing and heating (warming).

Yes, they can be added. Suitable Ingredients: coffee, chocolate, chocolate chips, chocolate flakes, honey, syrup, flavoured powders and sugar.

- Before cleaning always remove the plug from the socket.
- Never immerse appliance or cord in the water.
- Only use a soft damp cloth to clean the exterior.

1. Jug: It is appropriate to clean the jug in a dish-washing machine, or use cold water and an appropriate amount of mild detergent to gently clean the inside of jug till it is not sticky and finally use a dry towel to wipe it dry. It is not allowed to use any strong detergent and hard cleaning tools such as hard nylon brush or metal brush to wipe or clean the jug in order to prevent the surface of jug from being scratched.
2. Jug lid: It is necessary to take the jug lid away from the jug and then clean it in a dish-washing machine or directly clean it with water (Note: It is not allowed to use the water at more than 80°C to clean the jug lid.)
3. Body of machine: It is necessary to use a soft and wet towel to gently wipe its heating plate.
4. Stirrer: It is necessary to take it out from the jug, clean it with clean water, wipe it dry and then keep it in a safe place.

please contact us via customercare@wabilogic.com or call 1-844-WABI-008 to make the arrangement

If you wish to return, please contact the local reseller that you purchased your product from. Please contact us via please contact us via customercare@wabilogic.com or call 1-844-WABI-008.

Please refer to the return policy of the local reseller that you purchased your product from.

In addition to the legal warranty claims, to which the end user is entitled relative to the seller, for the device, if it was purchased from a dealer authorized by Wabilogic Inc. due to his consulting competence, we grant a manufacturer’s warranty under the following conditions:
1 year limited warranty from the date of original purchase.

This warranty extends only to the original retail purchaser or gift recipient. The original sales receipt, as proof of purchase, is required to make a warranty claim.

Defects that occur due to improper connection, improper handling or repair attempts by non-authorized persons are not covered by the warranty. The same applies for failure to comply with the use of consumables (e.g. cleaning and decalcifying agents) that do not correspond to the original specifications. Wear parts (eg. Seals, valves and burrs) and fragile parts are excluded from the warranty.

This device was designed and built for household use only. It is not suited for other uses.

Warranty does not cover damages that are not the responsibility of the manufacturer. This is valid especially for claims arising from improper use (e.g. operation with insufficient current or improper voltage).