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(1) Make sure the power base is plugged into a working 120V electrical outlet.
(2) Make sure the Kettle body is placed on top of the power base
(3) Make sure the power switch is turned on.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
(1) Fill the kettle with 3 cups of white vinegar, then adding water to the amount so as to cover the bottom of kettle completely.
(2) Leave the solution in the kettle overnight.
(3) Then discard the mixture in the kettle, fill the kettle with clean water, boiling and then discard the water.
(4) Repeat several times until the odor of vinegar has been flushes away.
(5) Any stains remaining inside the kettle can be removed by rubbing with a damp cloth.
In addition to the legal warranty claims, to which the end user is entitled relative to the seller, for this device, if it was purchased from a dealer authorized by Wabilogic Inc. due to his consulting competence, we grant a manufacturer’s warranty under the following conditions:
(1) 1 year limited warranty from the date of original purchase.
(2) This warranty extends only to the original retail purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim.
(3) Defects that occur due to improper connection, improper handling or repair attempts by non-authorized persons are not covered by the warranty. The same applies for failure to comply with the use of consumables (e.g. cleaning and descaling agents) that do not correspond to the original specifications. Wear parts (e.g. seals and valves) and fragile parts are excluded from the warranty.
(4) This device was designed and built for household use only. It is not suited for other uses.
(5) Warranty does not cover damages that are not the responsibility of the manufacturer. This is valid especially for claims arising from improper use (e.g. operation with insufficient current or improper voltage).
(1) Make sure the coffee maker is plugged into a working 120V electrical outlet.
(2) Make sure the power switch is turned on.
(3) Make sure the water reservoir has water in it.
(4) Set the clock then press brew button to start the coffee brewing.
If the above suggestions do not resolve your problem, please contact us via customerservice@wabilogic.com or call 1-855-888-1346.
(1) After grinder stops grinding, usually it will take around 30 seconds to see the first drop of coffee in the carafe particularly when you start on a cold machine or in a cold condition. Please wait patiently.
(2) If we are waiting for longer than 30 seconds, please contact us via customerservice@wabilogic.com or call 1-855-888-1346.
(1) Do not remove the carafe from the coffee maker more than 20 seconds while the coffee maker is operating.
(2) The carafe may not have been properly positioned under the filter basket. Be sure the carafe is centered directly under the filter basket.
(3) Putting too much coffee grounds may cause the coffee maker to overflow.
(4) Always use #4 cone paper filter.
(5) The paper filter may have become folded over. Make sure the paper filter is properly centered in the filter basket.
(6) Make sure the filter basket is fully closed and (on some models) latched.
(7) Using coffee that is too finely ground can sometimes result in overflow. Always use the right coffee ground size for drip coffee makers.
(1) Make sure the filter basket is properly in position and fully closed.
(2) Make sure the carafe is in place.
(3) Don't overfilling the water reservoir. The coffee maker is equipped with an overflow slot near the top of the water reservoir. If too much water is added it will flow out of this slot and collect near the base of the unit.
(4) If you have checked all of these items and the coffee maker is still leaking from the bottom, contact us via customerservice@wabilogic.com or call 1-855-888-1346
(1) Age of coffee beans or coffee grounds affects its taste. Old coffee may taste stale. The coffee will taste the best if you use fresh beans.
(2) Quality of coffee beans and type of water you use will have an impact on the coffee taste.
(3) Always use fresh or filtered water.
(4) The cleanliness of your coffee maker.
(5) Make sure to descale the unit every 30-40 brews.
(6) Recommend to drink the coffee from the thermal carafe no longer than 2 hours after brewing.
(7) Rinse your coffee maker by filling the water reservoir, turn on the coffee maker and allow the water run through a brew cycle.
When the coffee maker is pluggedin , the display will show 12:00 flashing.
- Set the clock by pressing either "H" or "M" button repeatedly until the desired time is reached.
- Press and Hold "H" and "M" button for 6 seconds, the clock will change to 12-hour format. The upper dot of the clock will flash at AM mode. The lower dot od the clock will flash at PM mode.
- Set the desired start time by pressing and holding "clock" button and the clock icon on display will flash.
- Set the start time by pressing either "H" or "M" button repeatedly until the desired start time is reached.
- Press "clock" button again to confirm the start time.
- After a while, the display will show the current time.
- The appliance will automatically start to make coffee at the them you have set.
- By pressing "clock" button, the icon "clock" will go off and the timer feature will be deactivated.
Please check instruction manual for detail and pictures.
(1) Make sure the unit is plugged into a working outlet.
(2) When first setting up the coffee maker, it is necessary to turn on the unit and allow the water run through a complete brew cycle before an actual coffee brewing.
(3) Use room temperature water to brew coffee.
(4) Recommend to brew full carafe of coffee.
(5) For thermal carafe version, recommed to rinse the thermal carafe with hot water before use.
If the above suggestions do not resolve your problem, please contact us via customerservice@wabilogic.com or call 1-855-888-1346.
(1) If your units has an automatic shut-off feature, there is a safety feature that would automatically shut off your coffee maker after 30 minutes or 1-2 hours, depending on the model. Make sure that the unit hasn't been running longer than this time.
(2) For thermal carafe version, make sure that the carafe clean and that the lid is kept closed. The thermal carafe should keep coffee warm up to 4 hours after brewing.
If the above suggestions do not resolve your problem, please contact us via customerservice@wabilogic.com or call 1-855-888-1346.
(1) Your coffee maker brews longer than it used to.
(2) When you see the CALC/DECALC button is illuminated.
(3) More steam and noise during the brewing process
If any of these symptoms occur with your coffee machine, we recommend descaling the machine immediately. Otherwise your machine may become blocked by limescale deposits and break down. With very severe limescale deposits the above-mentioned symptoms may persist after the first descaling process. If this is the case, we recommend you repeat the descaling process using a suitable descaler.
Regular descaling will extend your coffee machine’s service life.
Some of our coffee makers have a water hardness selector. This not only reminds you to descale your coffee maker, it also provides you with optimal support during the descaling process. This ensures that your coffee maker works perfectly.
Please note that repairing damage caused by calcification is not covered by the warranty.
Follow the manufacturer instructions regarding the amounts and pour the descaling agent into the water tank. Or we recommed fill up the water tank with half a tank of white vinegar and top it off with clean water. Please do not exceed the MAX level.
1. Press the CALC button, the button will start blinking.
2. The descaling process will run automatically. To remove stubborn limescale the descaling process takes 25 minutes. The remaining time is shown on the display.
3. When the descaling process is completed the light on the CALC button will go off. The coffee maker will turn off automatically.
4. At the end of the descaling process, the coffee maker should be rinsed through TWICE, using the maximum amount of water without coffee. This will remove any remaining limescale or mineral deposits.
Attention: Only by carrying out the descaling process completely will all limescale or mineral deposits be removed and the light on the CALC button will go off. The descaling process should therefore not be interrupted before it has run for the full 25 minutes.
1. Holding the appliance in both hands carafully and lay it on its back.
2. Now you can clean the area above the swivel filter with a brush and a damp cloth.
3. To open the ground coffee chute, press the ground coffee selection "spoon" and "M" button and hold for 6 seconds. The" three bean" icon on the display will be flash.
4.The ground coffee chute cover opens and the chute can be cleaned with a brush.
5. To close the ground coffee chute, press On/Off button.
6. If unplug the appliance from the wall outlet and insert the plug again, the ground coffee chute will close too.
(1) Make sure the coffee maker is plugged into a working 120V electrical outlet.
(2) Make sure the power switch is turned on.
(3) Make sure the "Setting for using ground coffee (grind-off feature)" button is not illuminated.
If the above suggestions do not resolve your problem, please contact us via customerservice@wabilogic.com or call 1-855-888-1346.
Number of cups means only affects the amount of beans that are ground by the grinder and NOT on the amount of water that is brewed. By selecting the number of cups, you determine the amount of coffee beans that the grinder grinds. Your coffeemaker always uses the total amount of water that is in the water tank.
Note: Make sure that you fill the water tank with the correct amount of water for the cups of coffee you want to brew
Some of our coffeemakers are equipped with the "Aroma Control“ button. The "Aroma Control" gives you full aroma and the best flavor even with small amounts of coffee. The "Aroma Control" feature matches the brewing to smaller amounts of coffee, so that the coffee has enough time to release its full flavor and aroma.
Please refer to instruction manual how to set the Aroma Control.
Never pour water or allow water to get into the bean container. The container leads directly to the grinder and moisture in the grinder can lead to clogs and back up in the grinder and hindering the coffee maker.
We recommend cleaning the bean container, the grinder and the ground coffee chute regularly to avoid clogging.
For the best coffee flavor we recommend cleaning the bean container, the grinder and the ground coffee chute regularly. This is easier when the bean container and the grinder are completely empty, carafe is being removed from the coffee maker and the swivel filter basket is completely empty.
Please check instruction manual for detail and pictures
(1) Always unplug the unit before cleaning.
(2) The unit must never be cleaned under running water and must never be immersed in water.
(3) The glass carafe, the lid and the filter basket can be washed in the dishwasher.
(4) Rinse thermal carafe with clean water.
(5) Clean the housing of your coffee maker with a damp cloth only.
In addition to the legal warranty claims, to which the end user is entitled relative to the seller, for this device, if it was purchased from a dealer authorized by Wabilogic Inc. due to his consulting competence, we grant a manufacturer’s warranty under the following conditions:
(1) 1 year limited warranty from the date of original purchase.
(2) This warranty extends only to the original retail purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim.
(3) Defects that occur due to improper connection, improper handling or repair attempts by non-authorized persons are not covered by the warranty. The same applies for failure to comply with the use of consumables (e.g. cleaning and descaling agents) that do not correspond to the original specifications. Wear parts (e.g. seals and valves) and fragile parts are excluded from the warranty.
(4) This device was designed and built for household use only. It is not suited for other uses.
(5) Warranty does not cover damages that are not the responsibility of the manufacturer. This is valid especially for claims arising from improper use (e.g. operation with insufficient current or improper voltage).
(1) Make sure the coffee maker is plugged into a working 120V electrical outlet.
(2) Make sure the power switch is turned on.
(3) Make sure the water reservoir is filled with water.
(4) Set the clock then press the brew button to start the coffee brewing.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
(1) After the grinder has stopped grinding, it usually takes around 30 seconds to see the first drop of coffee in the carafe particularly when you start with a cold machine or in a cold condition. Please wait patiently.
(2) If we are waiting for longer than 30 seconds, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
(1) Do not remove the carafe from the coffee maker more than 20 seconds while the coffee maker is operating.
(2) The carafe may not have been positioned under the filter basket properly. Be sure the carafe aligns right under the filter basket. Also, make sure the drip stop is opened.
(3) Putting too much coffee grounds may cause the coffee maker to overflow.
(4) Always use #4 cone paper filter.
(5) The paper filter may fold over. Make sure the paper filter is put into the filter basket properly.
(6) Make sure the filter basket is fully closed and (on some models) latched.
(7) Using the coffee ground that is too finely grinded can sometimes result in overflow. Always use the right coffee ground size for drip coffee makers.
(1) Make sure the filter basket is in position properly and fully closed.
(2) Make sure the carafe is in place.
(3) Don't overfill the water tank. The coffeemaker is equipped with an overflow slot at the back near the top of the water tank. If too much water is added, it will flow out from this slot and collect near the base of the unit.
(4) If you have checked all of these items and the coffeemaker is still leaking from the bottom, contact us via customercare@wabilogic.com or call 1-844-WABI-008
(1) The age of coffee beans or coffee grounds affects its taste. Old coffee may taste stale. The coffee will taste the best if you use fresh beans.
(2) Quality of coffee beans and type of water you use will also affect the coffee taste.
(3) Always use fresh or filtered water.
(4) Always keep your coffeemaker clean.
(5) Make sure to descale the unit every 30-40 brews.
(6) Recommend to enjoy the coffee from the carafe no longer than 2 hours after brewing.
(7) Rinse your coffeemaker by filling the water tank, turn on the coffeemaker and allow the water run through a brew cycle.
(1) Turn off the coffeemaker first, then examine the condition of the panel/screen for any damage.
(2) Please use a soft cloth dampened with cleaning solutions to wipe and clean any dirt or smudges on the panel/screen gently.
Note: The soft cloth should not be too wet. Also please do not spray any cleaning solutions onto the panel/screen directly or leave any liquid on the panel/screen. You can use water to replace cleaning solutions if you don’t have any.
(3) Let the panel/screen dry thoroughly, then turn on the coffeemaker and check whether the touchscreen is function or not.
Note: To avoid this problem, touch the panel/screen only with dry & clean hands.
(4) Make sure the coffeemaker is plugged into a working 120V electrical outlet.
(5) Make sure the power switch is turned on.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
How to set the timer:
When the coffee maker is plugged in , the display will show 12:00 flashing.
- Set the clock by pressing either "H" or "M" button repeatedly until the desired time is reached.
- Press and Hold "H" and "M" button for 6 seconds, the clock will change to 12-hour format. The upper dot of the clock will flash at AM mode. The lower dot od the clock will flash at PM mode.
- Set the desired start time by pressing and holding "clock" button and the clock icon on display will flash.
- Set the start time by pressing either "H" or "M" button repeatedly until the desired start time is reached.
- Press "clock" button again to confirm the start time.
- After a while, the display will show the current time.
- The appliance will automatically start to make coffee at the them you have set.
- By pressing "clock" button, the icon "clock" will go off and the timer feature will be deactivated.
(1) Make sure the unit is plugged into a working outlet.
(2) When you first set up the coffeemaker, it is necessary to turn on the unit and allow the water run through a complete brew cycle before an actual coffee brewing.
(3) Use room temperature water to brew coffee.
(4) Recommend to brew a full carafe of coffee.
(5) It is also recommended to rinse the carafe with hot water before use.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
If your unit has an automatic shut-off feature, this is a safety feature that would automatically shut off your coffeemaker after 2 hours. Make sure that the unit does not keep the coffee hot longer than this time.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
Please download a digital copy here.
(1) Your coffee maker takes longer brewing time than it used to.
(2) When you see "dCAL" on the display.
(3) More steam and noise are produced during the brewing process
If any of these symptoms occur with your coffee machine, we recommend you descaling the machine immediately. Otherwise your machine may be blocked by limescale deposits and break down. If the above-mentioned symptoms persist after the first descaling process, it means the calcium buildup of your machine is severe. When this is the case, we recommend you repeating the descaling process by using a suitable descaler.
Regular descaling will extend the service life of your coffee machine.
Please note that repairing damage caused by calcification is not covered by the warranty.
Please refer to the instruction manual for the descaling process.
(1) Make sure the coffee maker is plugged into a working 120V electrical outlet.
(2) Make sure the power switch is turned on.
(3) Make sure the "Setting for using ground coffee (grind-off feature)" button is not illuminated.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
The number of cups means the amount of beans that is grounded by the grinder but NOT the amount of water that is brewed. By selecting the number of cups, you can decide the amount of coffee beans that the grinder grinds. Your coffeemaker always depletes the amount of water that you put into in the water tank.
Note: Make sure to fill the water tank with the amount of water that is corresponding to the number of cups you want to brew
Some of our coffeemakers are equipped with the "Coffee Strength“ feature. You can select different level of coffee strengthness by pressing the "Coffee Strength" button. The number of coffee bean shown on the dispaly reflect the coffee strength from mild to strong.
Please refer to instruction manual on how to set the "Coffee Strength".
Never use freezed, dried or caramelized coffee beans in the grinder. They may block the grinder.
Only fill enough coffee beans in the container which will be used within a few days.
Coffee oils can build up in the ridges of the bean container and thus causes problem in feeding the beans. If oily beans are used more consistently with your machine, then the bean container will require more frequent cleaning.
How to clean the ground coffee chute:
Note: Make sure you have removed the glass carafe from the coffee maker and coffee ground from the filter basket.
1. Holding the appliance in both hands carafully and lay it on its back.
2. Now you can clean the area above the swivel filter with a brush and a damp cloth.
3. To open the ground coffee chute, press the "ground coffee selection" and "M" button and hold for 6 seconds. The" three bean" icon on the display will be flash.
4.The ground coffee chute cover opens and the chute can be cleaned with a brush.
5. To close the ground coffee chute, press On/Off button.
6. If unplug the appliance from the wall outlet and insert the plug again, the ground coffee chute will close too.
In addition to the legal warranty claims, to which the end user is entitled relative to the seller, for this device, if it was purchased from a dealer authorized by Wabilogic Inc. due to his consulting competence, we grant a manufacturer’s warranty under the following conditions:
(1) 1 year limited warranty from the date of original purchase.
(2) This warranty extends only to the original retail purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim.
(3) Defects that occur due to improper connection, improper handling or repair attempts by non-authorized persons are not covered by the warranty. The same applies for failure to comply with the use of consumables (e.g. cleaning and descaling agents) that do not correspond to the original specifications. Wear parts (e.g. seals and valves) and fragile parts are excluded from the warranty.
(4) This device was designed and built for household use only. It is not suitable for other uses.
(5) Warranty does not cover damages that are not the responsibility of the manufacturer. This is valid especially for claims arising from improper use (e.g. operation with insufficient current or improper voltage).
When my Senz V™ is on, you can see the block inside the battery icon is charging up.
When the battery is fully charged, you can see the battery icon is filled with 3 blocks.
When my Senz V™ is off, you can see the block inside the battery icon is charging up.
The battery icon will disappear after your Senz V™ is fully charged.
Please refer to below reason:
1) Clean your glass brewing tank:
(i) Clean your glass brewing tank with 100ml (~3.5oz) of white vinegar. Note: Do not exceed 120ml of white vinegar to avoid activating the siphon effect.
(ii) Let it sit for 15 minutes.
(iii) Pour away the vinegar
(iv) Rinse thoroughly your glass brewing tank with clean water before your next coffee brewing.
2) Empty your glass brewing tank from your last brew. Recommed to rinse your glass brewing tank before your next coffee brewing.
Download the digital copy of quick start guide here.
Please follow the below cleaning direction for different part of Senz V™:
1) Glass brewing tank and ceramic filter:
You may put your glass brewing tank and ceramic filter under running water to wash off the left coffee.
Note: Do not use metallic cleaning brush to clean it. Otherwise, the connection pin at the bottom of the glass brewing tank will be damaged.
2) Plastic holder, wooden stands and scale:
Use a slightly damp towel to clean the parts.
Note: Beware when you clean the scale. Do not press your Senz V™ when cleaning.
3) Glass carafe:
Rinse your glass carafe with clean water. Beware when you clean, do not soak the wooden handle.
1) There is a very sensitive sensor "Load cell", inside lower part of the Senz V™. The load cell require flat and stable environment to perform accurate result. Therefore, we highly recommend user to place your Senz V™ on a even and steady surface.
2) Avoid using your Senz V™ when the grinder, espresso machine or blender is also operating. These may interfere the scale accuracy if the counter top is not steady.
3) Avoid strong wind near your Senz V™ when it is operating, the load cell is easily affected by the wind and cause unstable reading.
These below factors will affect the coffee taste result:
1. Coarseness of the coffee ground
2. Water temperature
3. Pour over brewing process (time to pour and steep)
4. Cleanliness of your glass brewing tank. Recommend to clean or rinse before use.
5. Type and quality of filter paper. Recommend to use Melitta® #2 Paper Filter.
1) Pour at least 150ml (5.2oz) or *more to activate the siphon effect. The coffee dripping will start when the siphon effect is activated.
2) Coarseness of the coffee ground. Do not use too fine coffee ground (like espresso coffee ground).
* Depending on the coarseness of the coffee ground. For less coarse coffee ground, pour more than 150ml.
There are several factors affecting low or zero TDS, such as below:
1) Coffee/Liquid left inside the buffer tank -
Please empty the buffer tank (recommend to rinse with clean water) every time before brewing coffee. If there is coffee residue left inside the buffer tank, the liquid will affect the TDS result in 2 ways:
First, the liquid may dilute the coffee and cause lighter result.
Second, the liquid may cause the siphon effect to activate earlier than expected. If so, the TDS pins will not be able to collect enough data.
2) Bad contact
The connection pins must be clean and dry for good performance. The connection pins are located at the bottom of the buffer tank and on the buffer tank holder. Please beware if there is any coffee or liquid left there. Clean the pins with slightly damp towel.
3) The cleanliness of glass brewing tank
Recommend to clean the glass brewing tank from time to time.
How to clean your glass brewing tank:
(i) Clean your glass brewing tank with 100ml (~3.5oz) of white vinegar. Note: Do not exceed 120ml of white vinegar to avoid activating the siphon effect.
(ii) Let it sit for 15 minutes.
(iii) Pour away the vinegar
(iv) Rinse thoroughly your glass brewing tank with clean water before your next coffee brewing.
In addition to the legal warranty claims, to which the end user is entitled relative to the seller, for this device, if it was purchased from a dealer authorized by Wabilogic™ Inc. due to his consulting competence, we grant a manufacturer’s warranty under the following conditions:
(1) 1 year limited warranty from the date of original purchase.
(2) This warranty extends only to the original retail purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim.
(3) Defects that occur due to improper connection, improper handling or repair attempts by non-authorized persons are not covered by the warranty. The same applies for failure to comply with the use of consumables (e.g. cleaning and descaling agents) that do not correspond to the original specifications. Wear parts (e.g. seals and valves) and fragile parts are excluded from the warranty.
(4) This device was designed and built for household use only. It is not suited for other uses.
(5) Warranty does not cover damages that are not the responsibility of the manufacturer. This is valid especially for claims arising from improper use (e.g. operation with insufficient current or improper voltage).
(1) Make sure the milk frother is plugged into a working 120V electrical outlet.
(2) Make sure the power switch is turned on.
(3) Make sure you select the function and push the ON/OFF button.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
For optimal milk froth, use cold semi skimmed cow milk at refrigerated temperature (about 4-6 °C /39-43 °F). To guarantee hygiene conditions, use heat treated milk (pasteurized), refrigerated & freshly opened only.
Milk that has been frozen will not froth.
Non-fat or skimmed milk provides the largest foam bubbles and is the easiest to froth for beginners. Since there is no fat in the milk, the result is light and airy but the flavor is not as rich as other types of milk.
2% milk will also foam effortlessly as well as add a more creamy taste than non-fat milk.
Whole milk is more challenging to achieve perfect froth as the fat in the milk weighs down the foam, however, this produces the most decadent, rich-tasting cappuccino. Practice incorporating the right amount of steam into the milk to produce an authentic microfoam cappuccino.
To ensure hygienic conditions and proper maintenance of the milk frother, it is highly recommended to not use special enriched milks, powdered reconstituted milks nor flavoured milks.
Suitable for plant-based milks like oat, soy, almond and other non-dairy milks.
Good froth is using fresh, cold milk.
(1) Fresh milk gives the best foam. Do not leave milk on the counter after use as this can affect the freshness of the milk.
(2) Milk should be cold. Use milk that has been taken directly from the refrigerator and start frothing immediately. Always put the milk back into the refrigerator when done using.
(3) Types of milk which are ultra-pasteurized, the proteins in the milk are destroyed and do not support the milk bubbles in the foam. These types of milk may not easy to achieve a thick froth; these milk work better for lattes (warm milk)
(4) Always wash and clean your milk jug after use.
(5) Never froth steamed milk.
(6) Never add fresh milk into milk that has already been heated.
(7) Make sure frothing disk kit is installed properly.
(8) Pay attention to the recommended MAX levels for milk frothing and heating (warming).
- Before cleaning always remove the plug from the socket.
- Never immerse appliance or cord in the water.
- Only use a soft damp cloth to clean the exterior.
1. Jug: It is appropriate to clean the jug in a dish-washing machine, or use cold water and an appropriate amount of mild detergent to gently clean the inside of jug till it is not sticky and finally use a dry towel to wipe it dry. It is not allowed to use any strong detergent and hard cleaning tools such as hard nylon brush or metal brush to wipe or clean the jug in order to prevent the surface of jug from being scratched.
2. Jug lid: It is necessary to take the jug lid away from the jug and then clean it in a dish-washing machine or directly clean it with water (Note: It is not allowed to use the water at more than 80°C to clean the jug lid.)
3. Body of machine: It is necessary to use a soft and wet towel to gently wipe its heating plate.
4. Stirrer: It is necessary to take it out from the jug, clean it with clean water, wipe it dry and then keep it in a safe place.
In addition to the legal warranty claims, to which the end user is entitled relative to the seller, for the device, if it was purchased from a dealer authorized by Wabilogic Inc. due to his consulting competence, we grant a manufacturer’s warranty under the following conditions:
1 year limited warranty from the date of original purchase.
This warranty extends only to the original retail purchaser or gift recipient. The original sales receipt, as proof of purchase, is required to make a warranty claim.
Defects that occur due to improper connection, improper handling or repair attempts by non-authorized persons are not covered by the warranty. The same applies for failure to comply with the use of consumables (e.g. cleaning and decalcifying agents) that do not correspond to the original specifications. Wear parts (eg. Seals, valves and burrs) and fragile parts are excluded from the warranty.
This device was designed and built for household use only. It is not suited for other uses.
Warranty does not cover damages that are not the responsibility of the manufacturer. This is valid especially for claims arising from improper use (e.g. operation with insufficient current or improper voltage).
(1) Do not remove the carafe from the coffee maker more than 20 seconds while the coffee maker is operating.
(2) The carafe may not have been properly positioned under the filter basket. Be sure the carafe is centered directly under the filter basket.
(3) Putting too much coffee grounds may cause the coffee maker to overflow.
(4) Always use #4 cone paper filter.
(5) The paper filter may have become folded over. Make sure the paper filter is properly centered in the filter basket.
(6) Make sure the filter basket is fully closed and (on some models) latched.
(7) Using coffee that is too finely ground can sometimes result in overflow. Always use the right coffee ground size for drip coffee makers.
(1) Make sure the filter basket is properly in position and fully closed.
(2) Make sure the carafe is in place.
(3) Don't overfilling the water reservoir. The coffee maker is equipped with an overflow slot near the top of the water reservoir. If too much water is added it will flow out of this slot and collect near the base of the unit.
(1) Age of coffee beans or coffee grounds affects its taste. Old coffee may taste stale. The coffee will taste the best if you use fresh beans.
(2) Quality of coffee beans and type of water you use will have an impact on the coffee taste.
(3) Always use fresh or filtered water.
(4) The cleanliness of your coffee maker.
(5) Make sure to descale the unit every 30-40 brews.
(6) Recommend to drink the coffee from the thermal carafe no longer than 2 hours after brewing.
(7) Rinse your coffee maker by filling the water reservoir, turn on the coffee maker and allow the water run through a brew cycle.
How to set the timer:
1. To set the desired start time of brewing, Press and hold down the TIMER button. The display will show 12:00
2. Press M button to set the desired minute
3. Press H button to set the desired hour
4. After let go of the TIMER button, the current time will be shown. The set timer is saved until you set a different time or remove the coffee maker from the power source.
5. Press the TIMER button the timer feature will be activated for the next brewing and the TIMER button will be illuminated.
6. The coffee maker automatically starts to make coffee at the time you have set.
Note: If you want to make coffee before the programmed start time, press the ON/OFF button the brewing will start.
(1) Make sure the unit is plugged into a working outlet.
(2) When first setting up the coffee maker, it is necessary to turn on the unit and allow the water run through a complete brew cycle before an actual coffee brewing.
(3) Use room temperature water to brew coffee.
(4) Recommend to brew full carafe of coffee.
(5) For thermal carafe version, recommend to rinse the thermal carafe with hot water before use.
(1) If your units has an automatic shut-off feature, there is a safety feature that would automatically shut off your coffee maker after 30 minutes or 1-2 hours, depending on the model. Make sure that the unit hasn't been running longer than this time.
(2) For thermal carafe version, make sure that the carafe clean and that the lid is kept closed. The thermal carafe should keep coffee warm up to 4 hours after brewing.
(1) Your coffee maker brews longer than it used to.
(2) When you see the CALC/DECALC button is illuminated.
(3) More steam and noise during the brewing process
If any of these symptoms occur with your coffee machine, we recommend descaling the machine immediately. Otherwise your machine may become blocked by limescale deposits and break down. With very severe limescale deposits the above-mentioned symptoms may persist after the first descaling process. If this is the case, we recommend you repeat the descaling process using a suitable descaler.
Regular descaling will extend your coffee machine’s service life.
Some of our coffee makers have a water hardness selector. This not only reminds you to descale your coffee maker, it also provides you with optimal support during the descaling process. This ensures that your coffee maker works perfectly.
Please note that repairing damage caused by calcification is not covered by the warranty.
Some of our coffee makers are equipped with a descaling indicator. A continuous red light in the CALC button indicates that the coffee maker should be descaled. The CALC / DECALC button illuminates based on the water hardness you have set, when this button lights up you should descale promptly. The light will go out after the descaling programed has been completely carried out. Detailed information on descaling and caring for your coffee maker can be found in the instruction manual.
The default setting of the water hardness is 4.
How to set Water Hardness:
1. Press and hold down the CALC-button and briefly pressing the M-button to set the desired level of water hardness. The hardness setting will be display (see below chart for detail). Note: The default hardness of the coffee maker is 4.
2. Once you have set the desired level of water hardness, let go the CALC-button. You setting is now saved.
3. The settings and display are shown in the table.
Note:
Water Hardness cannot be programmed while brewing.
The last chosen water hardness level remains even after removing from power source.
The settings and display chart
| Hardness Setting: | I | II | II | IV |
| °dH: | <7°dH | 7-14°dH | 12-21°dH | >21°dH |
| Display: | 1 | 2 | 3 | 4 |
How to descale:
Follow the manufacturer instructions regarding the amounts and pour the descaling agent into the water tank. Or we recommed fill up the water tank with half a tank of vinegar and top it off with clean water. Please do not exceed the MAX level.
1. Press the CALC button, the button will start blinking.
2. The descaling process will run automatically. To remove stubborn limescale the descaling process takes 25 minutes. The remaining time is shown on the display.
3. When the descaling process is completed the light on the CALC button will go off. The coffee maker will turn off automatically.
4. At the end of the descaling process, the coffee maker should be rinsed through TWICE, using the maximum amount of water without coffee. This will remove any remaining limescale or mineral deposits.
Attention: Only by carrying out the descaling process completely will all limescale or mineral deposits be removed and the light on the CALC button will go off. The descaling process should therefore not be interrupted before it has run for the full 25 minutes.
How to clean the ground coffee chute:
Note: Make sure you have removed glass carafe from the coffee maker and coffee bed from the filter basket.
1. Open the swivel filter basket, the ground coffee chute can be found on top of the swivel filter basket.
2. Hold the coffee maker in both hands and carefully lay it on its back.
3. First clean the area above the swivel filter basket with cleaning brush provided and a damp cloth.
4. To open the ground coffee chute, press and hold the “Ground-coffee” Grind-off) button for 5 seconds (Note: Make sure the coffee maker is plugged to the power source and the display is on). The ground coffee chute flap (silver color part) will open automatically.
5. Clean the chute with the cleaning brush provided.
6. To close the flap on the ground coffee chute, press and hold the “Ground-coffee” (Grind-off) button for 5 seconds (Note: Make sure the coffee maker is plugged to the power source and the display is on).
7. Push the swivel filter basket back in place and make the coffee maker stand up again.
(1) Make sure the coffee maker is plugged into a working 120V electrical outlet.
(2) Make sure the power switch is turned on.
(3) Make sure the "Setting for using ground coffee (grind-off feature)" button is not illuminated.
(4) Make sure the bean container is installed properly.
(5) Make sure the grind level dial is NOT turned to "OPEN".
How to install the bean container back to the coffee maker:
1. Put the bean container in place. Align the “Triangle” indicators.
2. Press down the bean container and turn it clockwise until it clicks into place.
3. Turn the grind level dial away from "OPEN" and select your desired grind size.
Number of cups means only affects the amount of beans that are ground by the grinder and NOT on the amount of water that is brewed. By selecting the number of cups, you determine the amount of coffee beans that the grinder grinds. Your coffeemaker always uses the total amount of water that is in the water tank.
Note: Make sure that you fill the water tank with the correct amount of water for the cups of coffee you want to brew.
Some of our coffeemakers are equipped with the "Aroma Control“ button. The "Aroma Control" gives you full aroma and the best flavor even with small amounts of coffee. The "Aroma Control" feature matches the brewing to smaller amounts of coffee, so that the coffee has enough time to release its full flavor and aroma.
Please refer to instruction manual how to set the Aroma Control.
Never pour water or allow water to get into the bean container. The container leads directly to the grinder and moisture in the grinder can lead to clogs and back up in the grinder and hindering the coffee maker.
We recommend cleaning the bean container, the grinder and the ground coffee chute regularly to avoid clogging.
For the best coffee flavor we recommend cleaning the bean container, the grinder and the ground coffee chute regularly. This is easier when the bean container and the grinder are completely empty, carafe is being removed from the coffee maker and the swivel filter basket is completely empty.
How to remove the bean container:
Note: Before you start, make sure you have unplugged the coffee maker from the power source, removed glass carafe from the coffee maker and coffee bed from the filter basket. The filter basket is properly closed.
1. Turn the grind level dial to “OPEN”.
2. Turn the bean container anti-clockwise until the “Triangle” indicators are aligned.
3. Remove the bean container from the coffee maker and empty it completely.
How to install the bean container back to the coffee maker:
1. Put the bean container in place. Align the “Triangle” indicators.
2. Press down the bean container and turn it clockwise until it clicks into place.
3. Turn the grind level dial away from "OPEN" and select your desired grind size.
For the best coffee flavor we recommend cleaning the bean container, the grinder and the ground coffee chute regularly. This is easier when the bean container and the grinder are completely empty, carafe is being removed from the coffee maker and the swivel filter basket is completely empty.
How to clean the grinder:
Note: Before you start, make sure you have unplugged the coffee maker from the power source, removed glass carafe from the coffee maker and coffee bed from the filter basket. The filter basket is properly closed.
1. Turn the grind level dial to “OPEN”.
2. Turn the bean container anti-clockwise until the “Triangle” indicators are aligned.
3. Remove the bean container from the coffee maker.
4. Lift up the bracket of the grinder ring and pull the grinder ring out of the grinder.
Note: If you are unable to remove the grinder ring, check and make sure the grind level dial is still turned at “OPEN”.
5. Clean the grinder the cleaning brush provided.
6. To completely remove the ground coffee deposits and coffee beans we recommend using a vacuum cleaner.
7. Put the grinder ring back into the grinder and put the bean container in place again.
8. Turn the grind level dial back to a grind position.
For the best coffee flavor we recommend cleaning the bean container, the grinder and the ground coffee chute regularly. This is easier when the bean container and the grinder are completely empty, carafe is being removed from the coffee maker and the swivel filter basket is completely empty.
How to clean the ground coffee chute:
Note: Make sure you have removed glass carafe from the coffee maker and coffee bed from the filter basket.
1. Open the swivel filter basket, the ground coffee chute can be found on top of the swivel filter basket.
2. Hold the coffee maker in both hands and carefully lay it on its back.
3. First clean the area above the swivel filter basket with cleaning brush provided and a damp cloth.
4. To open the ground coffee chute, press and hold the “Ground-coffee” (Grind-off) button for 5 seconds (Note: Make sure the coffee maker is plugged to the power source and the display is on). The ground coffee chute flap (silver color part) will open automatically.
5. Clean the chute with the cleaning brush provided.
6. To close the flap on the ground coffee chute, press and hold the “Ground-coffee” (Grind-off) button for 5 seconds (Note: Make sure the coffee maker is plugged to the power source and the display is on).
7. Push the swivel filter basket back in place and make the coffee maker stand up again.
(1) Always unplug the unit before cleaning.
(2) The unit must never be cleaned under running water and must never be immersed in water.
(3) The glass carafe, the lid and the filter basket can be washed in the dishwasher.
(4) Rinse thermal carafe with clean water.
(5) Clean the housing of your coffee maker with a damp cloth only.
Glass & Thermal Carafe
How to set Water Hardness:
1. Press and hold down the CALC-button and briefly pressing the M-button to set the desired level of water hardness. The hardness setting will be display (see below chart for detail). Note: The default hardness of the coffee maker is 4.
2. Once you have set the desired level of water hardness, let go the CALC-button. You setting is now saved.
3. The settings and display are shown in the table.
Note:
Water Hardness cannot be programmed while brewing.
The last chosen water hardness level remains even after removing from power source.
The settings and display chart
| Hardness Setting: | I | II | II | IV |
| °dH: | <7°dH | 7-14°dH | 12-21°dH | >21°dH |
| Display: | 1 | 2 | 3 | 4 |
How to descale:
Follow the manufactuerer instructions regarding the amounts and pour the descaling agent into the water tank. Or we recommed fill up the water tank with half a tank of vinegar and top it off with clean water. Please do not exceed the MAX level.
1. Press the CALC button, the button will start blinking.
2. The descling process will run automatially. To remove stubborn limscale the descaling process takes 25 minutes. The remaining time is shown on the display.
3. When the descaling process is completed the light on the CALC button will go off. The appliance will turn off automatically.
4. At the end of the descling process, the appliace should be rinsed through TWICE, using the maximum amount of water without coffee. This will remove any remaining limescale or mineral deposits.
Attention: Only by carrying out the descaling process completely will all limescale or mineral deposits be removed and the light on the CALC button will go off. The descaling process should therefore not be interrupted before it has run for the full 25 minutes.
(1) Always unplug the unit before cleaning.
(2) The unit must never be cleaned under running water and must never be immersed in water.
(3) The glass carafe, the lid and the filter basket can be washed in the dishwasher.
(4) Rinse thermal carafe with clean water.
(5) Clean the housing of your coffeemaker with a damp cloth only.
Please make sure the Coffeemaker is already set the clock before the timer could be set.
How to set the timer:
1. Press Clock icon, Auto will appear on the display and timer will flash
2. Press M button to set the desired minute
3. Press H button to set the desired hour
once the timer stops flashing, the current time will be displayed.
4. Press AUTO button, AUTO will appear on the display and the appliance will start at the time you set.
(1) When first setting up the coffeemaker, it is necessary to turn on the unit and allow the water run through a complete brew cycle before an actual coffee brewing.
(2) Use room temperature water to brew coffee.
(3) Recommend to brew full carafe of coffee.
(4) Pre-heat the cup or mug by rinse hot water then pour coffee from the carafe.
This coffeemaker has an automatic shut-off feature, there is a safety feature that would automatically shut off your coffeemaker after 30 minutes, 60 minutes, 90minutes and 120minutes (default 120minutes), You can change the keep warm time as your desire.
Please read the quick start guide for change the keep warm time.
(1) Your coffeemaker brews longer than it used to.
(2) When you see the DESCALE icon is appeared in display
(3) More steam and noise during the brewing process
If any of these symptoms occur with your coffee machine, we recommend descaling the machine immediately. Otherwise your machine may become blocked by limescale deposits and break down. With very severe limescale deposits the above-mentioned symptoms may persist after the first descaling process. If this is the case, we recommend you repeat the descaling process using a suitable descaler.
Regular descaling will extend your coffee machine’s service life.
Please note that repairing damage caused by calcification is not covered by the warranty.
1. Descale icon will appear as a reminder to clean the appliance during making coffee. Descale the appliance as soon as possible.
2. Follow the manufacturer instructions regarding amounts and pour the descaler into the water tank. We recommend using "Melitta" Anti Calc Machine" or 8oz(~0.24L) of white vinegar.
3. Press Start or Stop Brewing Cycle button to start the descaling process and follow the decalcifying agent manufacturer's instructions.
4. When the decalcifying agent has fully run through the appliance, the brew cycle will stop automatically.
5. after descaling process, the appliance should be rinsed through with fresh water at least 2 times, using the maximum amount of water in the water tank without coffee, this will remove any remaining limescale deposits.
6. Press CALC button until the descale icon disappears from the display after descaling and rinsing processes are done.
(1) Always unplug the unit before cleaning.
(2) The unit must never be cleaned under running water and must never be immersed in water.
(3) The glass carafe, the lid and the filter basket are dishwasher safe.
(4) Clean the housing of your coffeemaker with a damp cloth only.
(5) Make sure the dashboard is dry after clean.
(1) Do not remove the carafe from the coffeemaker more than 20 seconds while the coffeemaker is operating.
(2) The carafe may not have been properly positioned under the filter basket. Be sure the carafe is centered directly under the filter basket.
(3) Putting too much coffee grounds may cause the coffeemaker to overflow.
(4) Always use #4 cone paper filter.
(5) The paper filter may have become folded over. Make sure the paper filter is properly centered in the filter basket.
(6) Using coffee that is too finely ground can sometimes result in overflow. Always use the right coffee ground size for drip coffeemakers.
(1) Age of coffee ground affects its taste. Old coffee may taste stale. The coffee will taste the best if you use fresh coffee ground.
(2) Quality of coffee ground and type of water you use will have an impact on the coffee taste.
(3) Always use fresh or filtered water.
(4) The cleanliness of your coffeemaker.
(5) Make sure to descale the unit when descale icon appears on the display.
(6) Recommend 1 scoop per cup.(use provided spoon)
If any of these symptoms occur with your coffee machine, we recommend descaling the machine immediately. Otherwise your machine may become blocked by limescale deposits and break down. With very severe limescale deposits the above-mentioned symptoms may persist after the first descaling process. If this is the case, we recommend you repeat the descaling process using a suitable descaler.
Regular descaling will extend your coffee machine’s service life.
Please note that repairing damage caused by calcification is not covered by the warranty.
How to clean the coffee grinder:
(1) Before cleaning, turn off and unplug the appliance and empty the bean container.
(2) Remove the bean container by turning it counterclockwise until loose.
(3) Remove the bean container and the lid.
(4) Clean the grinder chamber with the brush provided. The brush can be found on the lid of the ground coffee container.
Attention: Never submerge the housing, power cable, plug or grinder in water or other liquids. Do not use cream cleaner, harsh or abrasive cleaning products or hard brushes for cleaning. Never clean the coffee grinder or any of its removable parts in the dishwasher.
Please download a digital copy from Here
In addition to the legal warranty claims, to which the end user is entitled relative to the seller, for this device, if it was purchased from a dealer authorized by Wabilogic Inc. due to his consulting competence, we grant a manufacturer’s warranty under the following conditions:
(1) Turn off the coffeemaker first, then examine the condition of the panel/screen for any damage.
(2) Please use a soft cloth dampened with cleaning solutions to gently wipe the panel/screen clean of any dirt or smudges.
Note: The soft cloth should not be too wet and do not spray any cleaning solutions directly onto the panel/screen or leave any liquid on the panel/screen. You are able to use water to replace cleaning solutions if you don’t have any.
(3) Let the panel/screen dry thoroughly, then turn on the coffeemaker and check the touchscreen function.
Note: To avoid this problem, touch the panel/screen only with clean hands.
(4) Make sure the coffeemaker is plugged into a working 120V electrical outlet.
(5) Make sure the power switch is turned on.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
(1) Do not remove the carafe from the coffeemaker more than 20 seconds while the coffeemaker is operating.
(2) The carafe may not have been properly positioned under the filter basket. Be sure the carafe is centered directly under the filter basket.
(3) Putting too much coffee grounds may cause the coffeemaker to overflow.
(4) Always use #4 cone paper filter.
(5) The paper filter may have become folded over. Make sure the paper filter is properly centered in the filter basket.
(6) Make sure the filter basket is fully closed and (on some models) latched.
(7) Using coffee that is too finely ground can sometimes result in overflow. Always use the right coffee ground size for drip coffeemakers.
(1) Make sure the filter basket is properly in position and fully closed.
(2) Make sure the carafe is in place.
(3) Don't overfilling the water reservoir. The coffeemaker is equipped with an overflow slot near the top of the water reservoir. If too much water is added it will flow out of this slot and collect near the base of the unit.
(4) If you have checked all of these items and the coffeemaker is still leaking from the bottom, contact us via customercare@wabilogic.com or call 1-844-WABI-008
(1) Age of coffee beans or coffee grounds affects its taste. Old coffee may taste stale. The coffee will taste the best if you use fresh beans.
(2) Quality of coffee beans and type of water you use will have an impact on the coffee taste.
(3) Always use fresh or filtered water.
(4) The cleanliness of your coffeemaker.
(5) Make sure to descale the unit every 30-40 brews.
(6) Recommend to drink the coffee from the thermal carafe no longer than 2 hours after brewing.
(7) Rinse your coffeemaker by filling the water reservoir, turn on the coffeemaker and allow the water run through a brew cycle.
Some filter coffeemakers are equipped with a timer feature.
The timer feature with LED display gives you seductive coffee enjoyment at a time set by you. Program the start of brewing for your coffeemaker and be woken up in the morning with the delicious smell of fresh coffee. The appliance switches itself on automatically at the time you set.
Some coffeemakers may require to set the clock before the timer could be set.
Please refer to instruction manual how to set the timer
(1) Make sure the unit is plugged into a working outlet.
(2) When first setting up the coffeemaker, it is necessary to turn on the unit and allow the water run through a complete brew cycle before an actual coffee brewing.
(3) Use room temperature water to brew coffee.
(4) Recommend to brew full carafe of coffee.
(5) For thermal carafe version, recommed to rinse the thermal carafe with hot water before use.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
(1) If your units has an automatic shut-off feature, there is a safety feature that would automatically shut off your coffeemaker after 30 minutes or 1-2 hours, depending on the model. Make sure that the unit hasn't been running longer than this time.
(2) For thermal carafe version, make sure that the carafe clean and that the lid is kept closed. The thermal carafe should keep coffee warm up to 4 hours after brewing.
If the above suggestions do not resolve your problem, please contact us via customercare@wabilogic.com or call 1-844-WABI-008.
(1) Your coffeemaker brews longer than it used to.
(2) More steam and noise during the brewing process
If any of these symptoms occur with your coffee machine, we recommend descaling the machine immediately. Otherwise your machine may become blocked by limescale deposits and break down. With very severe limescale deposits the above-mentioned symptoms may persist after the first descaling process. If this is the case, we recommend you repeat the descaling process using a suitable descaler.
Regular descaling will extend your coffee machine’s service life.
Please note that repairing damage caused by calcification is not covered by the warranty.
(1) Always unplug the unit before cleaning.
(2) The unit must never be cleaned under running water and must never be immersed in water.
(3) The glass carafe, the lid and the filter basket can be washed in the dishwasher.
(4) Rinse thermal carafe with clean water.
(5) Clean the housing of your coffeemaker with a damp cloth only.
In addition to the legal warranty claims, to which the end user is entitled relative to the seller, for this device, if it was purchased from a dealer authorized by Wabilogic Inc. due to his consulting competence, we grant a manufacturer’s warranty under the following conditions:
(1) 1 year limited warranty from the date of original purchase.
(2) This warranty extends only to the original retail purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim.
(3) Defects that occur due to improper connection, improper handling or repair attempts by non-authorized persons are not covered by the warranty. The same applies for failure to comply with the use of consumables (e.g. cleaning and descaling agents) that do not correspond to the original specifications. Wear parts (e.g. seals and valves) and fragile parts are excluded from the warranty.
(4) This device was designed and built for household use only. It is not suited for other uses.
(5) Warranty does not cover damages that are not the responsibility of the manufacturer. This is valid especially for claims arising from improper use (e.g. operation with insufficient current or improper voltage).
